Susquehanna International Group, LLP

  • Application Support Analyst

    Job Locations Bala Cynwyd, PA (Philadelphia Area)
    Requisition ID
    2018-3876
    Experience Level
    Experienced
    Job Categories
    Technology - Infrastructure, Support & Engineering
  • Overview

    SIG is growing and we are looking to add an Application Support Analyst to our team! This team is responsible for supporting our internally developed systems that are utilized daily by our trading and operations teams. We partner with development and engineering teams and can dig into the data available through queries and scripts, in order to resolve issues and ensure that servers are built to meet the needs of the application environments we’re supporting.

     

    Previous knowledge of the financial markets or specific securities types is not required; we are excited to share our knowledge and teach the business to those who are ready to learn.

     

    In this role, you will

    • Maintain and support both internally developed and third-party applications that run on both Windows and Linux platforms
    • Partner with developers and server platform engineers to manage the infrastructure for application development and production environments
    • Manage data integrity across various database platforms (Oracle, MySQL, MS SQL), resolving any data issues that arise and putting plans in place to mitigate future occurrences
    • Have the autonomy to seek out and implement process optimization opportunities in support of our business and technical users
    • Oversee the flow of data, millions of messages daily, to middle and back office teams for post trade processing 

    SIG application support analysts are

    • Willing and eager to learn new things, from both a technical and a business perspective
    • Committed to innovation, looking for opportunities to leverage technology wherever possible to optimize processes and systems support
    • Focused on troubleshooting and solving complex problems through analyzing business needs and the data available to them
    • Able to effectively prioritize their workload to ensure the needs of their users are met as quickly as possible

    What we’re looking for

    • 2+ years of experience in an operations, systems administration, or application support related role
    • Demonstrated knowledge of database scripting, SQL preferred
    • Windows knowledge required; basic knowledge of Linux/Unix is a plus
    • Ability to work later shifts (10am – 7pm) as part of a team rotation with occasional weekend and/or overnight support required

    We don’t post salary ranges externally so any salary estimate you see listed here was not provided by SIG and may not be accurate.

    SIG is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at SIG via-email, the Internet or directly without a valid written search agreement will be deemed the sole property of SIG, and no fee will be paid in the event the candidate is hired by SIG.

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