Susquehanna International Group, LLP

Front Office Support Analyst

Requisition ID
Experience Level
Job Categories


Susquehanna International Group is currently seeking a Support Analyst to support our Asia Pacific trading activity from our Sydney office. You are forward thinking and curious about the world of technology.  In addition, you have strong communication skills and are able to investigate and identify the root cause of technical problems.


What you will be doing:

Primarily your role is to support, monitor and deploy various proprietary systems related to the company’s electronic trading throughout the Asia Pacific region.


Your Daily Responsibilities will Include:

  • Perform and automate daily morning system health checks
  • Perform continuous real-time monitoring of production systems
  • Act as a link between developers, traders and external brokers/exchanges, ensuring appropriate information flow when investigating problems relating to the production environment
  • Maintain technical/user documentation/twiki for new/existing systems
  • Gain a thorough understanding of the entire company’s trading, Order Management Systems (OMS), market data and static data systems and workflows
  • Identify opportunities for improving reliability through the use of technology

What we’re looking for

Required Skills & Qualifications

  • Preferably degree qualified professional with a major in Computer Science, or related technical discipline
  • Preferably have an understanding of financial market, instruments, and market data across equities and derivatives
  • Must have the ability to communicate clearly and effectively with a range of technical and non-technical stakeholders 
  • Must be able to work under pressure with changing priorities in a trading room environment

Desirable Skills

  • Experience supporting a trading room environment and working with closely with traders
  • Knowledge of the FIX protocol
  • Knowledge of Order Management Systems (OMS), and/or other exchange protocols
  • An understanding of different financial instruments including equities and derivatives
  • Experience working on the Linux or Windows operating systems
  • Technical skills in scripting, python, shell, VBA, C# and/or other programming languages

SIG is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at SIG via-email, the Internet or directly without a valid written search agreement will be deemed the sole property of SIG, and no fee will be paid in the event the candidate is hired by SIG